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Privacy Policy

Last updated on: March 1, 2026

This Privacy Policy describes how PrecisionEdge Software Systems Private Limited (“Eusty”, “we”, “us”, or “our”) collects, uses, and protects information when you use Eusty CRM (“Service”) through https://eusty.com and related applications.

By using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve the Service.

Information you provide directly

This includes:

  • Name
  • Email address
  • Phone number
  • Organization name
  • Account login credentials
  • Billing and payment information
  • Any data you enter into the CRM (contacts, leads, notes, etc.)

Information collected automatically

When you use the Service, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage activity and interactions with the Service
  • Log data and system performance data

This helps us improve reliability and security.

2. Customer Data Stored in the CRM

As part of providing the Service, we store data that you upload, including:

  • Contact information
  • Customer and lead data
  • Communications and notes
  • Files and attachments

You retain ownership of your data.

We process this data only to provide the Service.

We do not sell your data.

3. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Authenticate users and secure accounts
  • Process payments and subscriptions
  • Improve Service functionality and performance
  • Provide customer support
  • Communicate important updates

We do not use your CRM data for advertising.

4. Payment Information

Payments are processed through secure third-party payment providers.

We do not store full credit card details on our servers.

Payment providers handle payment processing securely.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure cloud infrastructure
  • Access controls and authentication
  • Encryption where applicable
  • Monitoring and security safeguards

However, no system is completely secure, and you use the Service at your own risk.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service.

You may request data export or account deletion by contacting us.

After account termination, data may be deleted or archived.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

  • Service providers who help operate the Service (such as hosting providers)
  • Payment providers for billing
  • Legal authorities if required by law

These parties are required to protect your data.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain user sessions
  • Improve performance and usability
  • Analyze usage patterns

You can control cookies through your browser settings.

9. Your Rights

You may:

  • Access your account data
  • Update or correct your information
  • Export your data
  • Request account deletion

Contact us for assistance.

10. Third-Party Services

The Service may integrate with third-party services.

We are not responsible for the privacy practices of third parties.

You should review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page.

Continued use of the Service means you accept the updated policy.

12. Contact

PrecisionEdge Software Systems Private Limited

Website: https://eusty.com

Email: hi@eusty.com